“Creating portfolio-wide partnerships between contractors and management companies overseeing multifamily communities.” — Wolfpack Construction

The Sarno Institute

For Contractors Interested in Building and Scaling a Proactive Service Division with Property Managers in Commercial Multifamily

"This is an online education and mentorship institute built for contractors interested in commercial multifamily who are ready to grow and scale a proactive service division that property managers count on."

What does the Institute cover?

Kevin Sarno has been serving property managers in the multifamily industry since 2004. As a roofer, he grew his company serving property managers at commercial multifamily communities.

With a proactive service division offering repairs and maintenance to those property managers, he was able to build a pipeline over those 20 years that was built on relationships.

He grew from one office to 5 offices, from 1 crew to 36 full time in house crews, and secured ongoing maintenance agreements with thousands of accounts, serving multifamily communities from Los Angeles to San Diego.

After retiring from the field, Kevin knew he wanted to help other contractors grow and scale serving property managers too.

Through this Institute, Kevin turns his experience into education, and his knowledge into mentorship. The Institute is a

From the Foundational "Accelerator" course, to the full institute 📝 here's the path:

The first course is focused on the fundamentals.

The Accelerator course is 6 modules, 34 videos. It begins with an overview of how Kevin served property managers, packing 20 years of growing and scaling into just a few minutes of video to set the tone for the rest of the Institute.

From there, it goes through understanding the world of property managers, what they are thinking and dealing with on a daily basis, and how to view the property manager as you aim to serve more of these multifamily communities.

Then, it dives deep into the fundamentals of "what to do" before, during, and after inspections for property managers. This empowers you to understand how to work inspections, how to serve on site, and how to communicate with property managers about your proactive service.

It wraps up with a quick overview of the vision for proactive service. Kevin calls it "Building a Never-Ending Pipeline." Because, when you learn to serve property managers long term, you'll turn inspections in to repeat work, and learn how to serve the life of the roof with maintenance and repairs.

What happens after the Accelerator?

After we've set the tone with the Accelerator course, we continue with in depth modules from Kevin. The full institute contains 33 additional modules, 159 additional videos full of mindset, strategy, protocols, and more. This is where Kevin really pulls back the curtain to share insights on how he served property managers, which led to growing and scaling his own service division.

Use the arrows to Flip through the full syllabus below: