Our process is built on the proven workflows developed by Kevin Sarno. Starting in 2004, Kevin scaled his own service division to five locations, from Los Angeles to San Diego, by serving hundreds of management companies across thousands of communities.
His success wasn't built on technical roofing expertise alone; it was built on a proactive service model that prioritized the goals of the management company, and focused heavily on serving the individual roles within management companies to serve them, instead of hustling with a need to bid, close deals, and without self-interest in the size of the check.
We are here to help you build a "moat" around every property in each management company's portfolio in your city. Through our strategic communication workflows and consistent "top of mind" nurturing, we help you lock out your competitors. We want the property managers in your city to reach a point where you aren't just their first call... but you are the only call they need to make.
We operate like a hunting guide or a golf caddy. We have studied the land, the targets, and the culture of every role within the management company org chart. We know how to position your company for proactive inspection opportunities and how to work the relationships produced through those opportunities to gain the respect of everyone from the on-site personnel to the corporate roles of regional managers, DOC's, LP, and M&A.
Kevin Sarno
